Sunday, August 10, 2008

What A &^#$@!* Day !!

It started out very badly. One of our cats passed in the morning. We sort of knew it was going to happen but it's not a pleasant time when it does. Max didn't suffer. He just went kind of quickly. He was very loving yesterday, wanted petted, did the normal rub up against you cat things a cat will do when they are affectionate. He also kept staring at me. I loved on him all morning, then went to bed for the day (my night..). I woke up and could not find him. I finally did though, in our basement. He was just laying there, breathing but hardly moving. I picked him up and brought him upstairs. We wrapped him in blankets to make him comfortable but he jumped out and ran downstairs. We decided that we'd take him to the vet to be put down if he made it through the night.

This morning, I woke up and found him, still alive, in the same position in the same spot as yesterday. So I called the vet and got a noon appointment for him. My wife came home early from work and we went downstairs to get him. We couldn't find him right away but I finally did. He managed to settle down in a small space between two boxes and pass away in peace. I dug a small grave for him in our back yard and we placed him in it. He'll be missed.

Oh but the day got better. We were to go to a Lake County Captains baseball game. They're the Class A affiliate of the Cleveland Indians, in case you didn't know. We we supposed to go with my oldest son's boy scout pack. We told the pack leader we would all attend so that would be four in our family for tickets. We got to the park and went to the will call window to pick up our tickets. We're told that there are only two available for us under our name. We try to figure out why that happened (the pack leader screwed up...royally, but that pales in comparison.)

We try to see if there are two closer seats to where we're supposed to sit and of course the answer is "No." But they'll bend for us and comp the two tickets we were given and they'll sell us two other tickets for a total of four tickets together in a different row but at least they'll be together. So, we pay the $14 and get four tickets together. We go to those seats and see that someone has put a jacket and umbrella in one of our seats. I moved it and sat down.

We waited for the game to start when we saw someone from our boy scout pack. I went over to talk to them and explain why we weren't sitting with them. I came back to find my wife talking to a older couple. Seems that they had two of the tickets we were just sold. So the Captains double sold the tickets.

Wonderful.

So, we go and get an usher and explain the situation. He calls over a Captains staffer (an intern with a radio) and we explain the situation abut the lack of tickets for us, the exchange and buying the tickets for those four seats. The intern takes our tickets and says, "I'll see what the problem is and be right back." He comes back about 5 minutes later tells us they double sold the seats and hands us four different tickets. This time the tickets are for the "General Manager Seats" right behind home plate. Section 110, Row S, Seats 13, 14, 15 and 16. So off we go.

And you guessed it....

THERE WAS SOMEONE ALREADY SITTING IN TWO OF OUR SEATS. We showed him our tickets for those seats. Then he showed his tickets for those seats. Guess what? THEY DOUBLE SOLD THOSE TICKETS ALSO!!!

Mother......

Anyways, we go to guest services and are livid. I started to yell at poor Justin, the kid from the Captains guest services department, until my wife shooed me away with the kids to go watch the game we're now two innings into. Well, after another half inning down, my wife comes over and finds me. She says Justin will be back. He's checking on four seats that are first row, right behind the visitor's dugout on the third base line.

Justin comes back, hands us vouchers for free food and four tickets for those coveted seats. He asks us to follow him and escorts us to those seats. The seats are empty and they're wonderful. We couldn't believe our luck.

(say it with me, everyone....)

UNTIL.........

The skies opened up.(Ahhh, you thought I was going to say people showed up and wanted their seats, didn't you??) Lightning, thunder, torrential rains. Heck, if fire fell from the sky, locusts ate our hot dogs and Lake Erie turned blood red, I wouldn't have even batted an eye. It was beyond surreal at this point.

We went to the concourse and shoved ourselves into the mass of humanity huddled together for shelter. We had had enough. The kids were freaking because of the storm and most importantly, they weren't able to get a foul ball!!! Oh the HUMANITY!!

We left. We ran though horrendous rains that soaked us, as well as almost everyone else, when going to the parking lot. It was raining sideways, people.

So, here I am, dry now, at home and blogging about our night from in hell.

Oh, the total number of innings we actually got to watch tonight? Less than one whole inning actually sitting down and watching.

I don't think if they even gave us luxury box passes for the suspended game, I'd go.

A letter to their guest services and ticket offices are going out on Monday.

3 comments:

taawd said...

wow, that does sound like horrible day at the ballpark.

sounds like they need to check out their ticketing system for some bugs.

the skies really opened up here in downtown cleveland too. i was just about ready to head over to great lake burning river fest at the time and bagged those plans instantly!

good luck next time!

Frumpy Curmudgeon said...

I'm sorry about Max passing on. My condolences...

Mom2Amara said...

I was so sad reading your post about Max.

Then I got angry for you reading about the dumb scout and Captains people.

Then I just started laughing. Sometimes life just decides that we should have the crappiest day ever. Threefold.

I hope you write to the Captains GM and tell him how they ruined a game experience for your kids...